Terms and Conditions – ARV-X Helmets
Last updated: 2025-06-07
1. General Information
The website **ARV-X Helmets** is operated by a private individual based in Belgium. For any inquiries, please contact us at: **support@arvxhelmet.com**
2. Products
ARV-X Helmets offers high-quality replica motorcycle helmets designed for style and performance. All products are sold new and subject to availability.
3. Prices
Prices are displayed in **euros (€)**, all taxes included. ARV-X Helmets reserves the right to modify its prices at any time without prior notice.
4. Orders and Payments
Orders must be placed directly on our official website **www.arvxhelmet.com**. Payments are processed securely via **Stripe** using credit or debit cards. Orders are considered final and confirmed once payment is successfully completed.
5. Shipping
Orders are fulfilled by our logistics partners. Estimated delivery time is between **10 to 20 business days**, depending on the destination. A tracking number is provided once the order has been shipped. ARV-X Helmets is not liable for any unexpected delays caused by logistics providers or customs.
6. Right of Withdrawal
In accordance with European law.
At ARV-X Helmets, we want you to be completely satisfied with your purchase. Please read our Returns & Refunds policy carefully.
Returns
We accept returns of new, unused helmets within 30 days of the delivery date. To be eligible for a return, the helmet must be in its original packaging with all tags and accessories included.
Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return the original helmet for a refund and place a new order.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
Damaged or Defective Items
If you receive a damaged or defective helmet, please contact us immediately at support@arvxhelmet.com with photos of the damage. We will arrange for a replacement or refund.
Non-Returnable Items
Visors and other accessories are non-returnable unless they are damaged or defective.
Contact Us
If you have any questions about our Returns & Refunds policy, please contact us at support@arvxhelmet.com.
Our helmets are crafted from high-quality, durable materials designed for safety and style.
Yes, we ship worldwide with estimated delivery times of 7-21 days.
Returns are accepted within 30 days of delivery. Refunds are processed after inspection.
We use Stripe and PayPal for secure, fast payments with encryption and fraud protection.
